Its not worth the dangers and they cant make it safer since their employees enforce and explain nothing. I just dont see how this place can stay open long unless they change their policies and beef up the duties of their young employees attending each area.īefore we went, we had been planning to have my daughters birthday party there this spring, but we definitely will not be now. Lukes Anderson intake, the lady working said we were the fifth case that week from FreeFall. I just cant believe there isnt enough padding in and under the foam pit to prevent a 7 year old from spraining her ankle during a gentle fall into the foam pit. The teenagers that work there are everywhere but they are just on their iPhones and dont tell you anything about each area when you are first there. All I ask is that they sit you down before you go in and explain all the dangers and rules, like they do so well at Bounce U. She was on crutches through Christmas and new years and still on crutches today, greatly impeding her ability to participate in all her activities. My daughter is only 7 and landed feet first, a slow fall into the pit and she hit the bottom and was instantly injured. The foam pit is posted as only 3 ft deep and no head first jumping into. Lukes Anderson emergency room conveniently just down the road. We did manage to get an ice pack before heading to the St. No one seemed concerned as I dragged my injured child out of the foam pit. I saw no adult employees there, only teenagers. When my daughter fell in the foam pit, she landed on her ankle, passing through the foam, hitting the bottom and instantly spraining it. We were on the beam for a while before falling in. We had a great time in the trampoline area-a lot of fun! But then I made the dumb suggestion to go try out the jousting over the foam pit. My 7 year old daughter and I went on Christmas Eve to check it out. Rating a 2 due to lack of explained rules and regulations and because of the dangerously poorly padded foam pit. Im done! Thanks for listening to me vent!!!!!! And upset and seeing my kids cry while we were leaving because they gave us a low ball 20 min makes me even more upset. Just make sure you bring your kids social security card and birth certificate. I guess if you have 1 child this might be the place. I hope people with 2 different aged kids find this review helpful. If you ask me this was waste of 20 dollars and a waste of 45 min if my day and a waste of 10 dollars of my gas to get there. And now I am currently on my way to McDonalds play land so my kids and my niece and nephew can spend some quality time together. Now what? In the 2 years I have been going to this place I have never put up such a fight for my kids to just have FUN. And my younger one is scared because she thinks Im going to leave her again. Then he comes to us again and says.my manager said she cant jump in this section Im really sorry blah blah blah blah, now my older daughter is look at me confused. Now what? The worker watches and says okay fine she can stay. So I go to try and take my 6 year old to the big section but my 3 year old starts crying. I have a 3 year old who is NOT tall enough to go in the big section. We go on.we jump for about 20 min then one of the workers comes to us and says my 6 yr old daughter is to tall to jump in the little kid section. I guess that is enough? Can someone explain how even if her mom was in the picture, by her going online and signing a NEW waiver.how that would even be safe? How would they even know it was the real guardian signing the paperwork online? So the manager tells us we can go inside. He comes over and I explain her mom is not in her life and there is a court order. Now all the times we have been there including the time 2 weeks ago never once was I asked about "guardianship ". Shes already on my waiver but I guess its "expired". The girl at the computer tells us thats not good enough we need the mom or dad to sign the waiver. We explain we have a court order to get her on weekends. We get in to check in, they ask if we have legal guardianship of my niece. After today it doesnt even deserve a 1! Lets start off by saying Ive been to this place at least 6 or 7 times with my whole entire family. Let me start off by saying if you asked me to rate this place before today I would of put a 5 star.
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